Delete your Premium account

Send a deletion request

1. Use the contact form and choose Premium account deletion.
2. If available, include the account reference shown in the updated app under Settings → Delete V2S Premium account. If you no longer have the app, say so; support will help verify ownership.
3. We will reply with the ownership-verification steps. Do not send passwords, purchase tokens, server links or identity documents in your initial request.

Choose Premium account deletion, include your account reference if available, and submit the form. We will reply after reviewing your request.

What is deleted, and when?

Within 30 days after ownership verification, we delete your V2S Premium account, server credentials, associated account usage records and entitlement mapping. If retention is legally required, we will explain the information and applicable retention in our response.

Google's payment and billing records remain with Google under its policies. Third-party public server operators and imported subscription providers control their own records; contact them separately.

Before deletion

Deleting your V2S account does not cancel your Google Play subscription. Uninstalling the app does not cancel it either.

Manage or cancel your subscription in Google Play.

In the updated Android app, choose Settings → Delete V2S Premium account on each device. This pauses automatic Premium refresh, disconnects the VPN and removes saved Premium profiles on that device. Older versions without this control should be closed and uninstalled if you want to prevent further refresh requests. Merely visiting this page does not pause an app or submit a request.

If you later resume Premium access with an active subscription, a new account may be created. If a deletion request is still pending, contact support before resuming.